SpinBet Privacy Policy — Our Commitment to Protecting Your Information

SpinBet (spinbet-taka.com) takes your privacy very seriously. This Privacy Policy has been written in plain language with Bangladeshi users in mind, so it's easy to understand. Here we clearly explain what data we collect, why we collect it, and how we keep it secure.

By using any SpinBet service, you are considered to have agreed to this Privacy Policy. This policy applies to SpinBet's main website and all associated services.

This Privacy Policy and SpinBet's Terms & Conditions Reading both together will give you a complete understanding of how the platform works.

SpinBet collects data from two sources: what you provide directly, and what is gathered automatically through your use of the platform.

What You Provide Directly

• Registration Information: Full name, date of birth, mobile number, email address, and password.
• Identity Verification Data (KYC): National ID or passport details, and proof of address.
• Financial Information: Mobile banking numbers (bKash, Nagad, Rocket) or bank account details — used for transactions only.
• Contact Details: Records of conversations with the support team.

Automatically Collected Data

SpinBet uses your information only for specific, legitimate purposes. Each of those purposes is clearly outlined below.

• Account Management: For creating your account, verifying logins, and recovering your password.
• Service Delivery: Using your data as required for betting, gaming, and payment processing.
• Identity & Age Verification: To complete the KYC process as a legal requirement.
• Fraud Prevention: To detect suspicious activity and keep your account secure.
• Customer Support: To resolve your issues or questions and provide follow-up support.
• Service Improvement: To analyze usage patterns and make the platform smoother and more enjoyable.
• Legal Obligations: To meet regulatory requirements and assist in preventing financial crime.
• Promotional Communications: With your consent, we send bonuses, offers, and updates. If you withdraw your consent, we will stop sending them.

SpinBet never uses your information for any purpose not described in this policy. If your data is ever needed for a new purpose, you will be notified separately and, where required, your consent will be sought.

SpinBet's policy is to share your information with as few parties as possible. However, there are certain situations where limited data must be shared with specific parties.

• Payment Providers: Only the financial information necessary to process transactions via bKash, Nagad, Rocket, or bank transfer is shared. These providers maintain their own privacy policies.
• Technology Partners: Trusted software providers essential to running the platform (such as game companies or server providers) are given access to limited technical data only.
• Regulatory Authorities & Law Enforcement: Information is disclosed as required to comply with court orders, licensing authority requests, or anti-money laundering regulations.
• Audit & Compliance: Certain data may be reviewed as part of routine audits by international gaming regulators.

Any third party with whom data is shared is contractually bound to uphold SpinBet's privacy standards.

SpinBet follows the highest industry standards to protect your information, with security measures in place on both the technical and organizational level.

Technical Security Measures

• 256-bit TLS/SSL encryption on all website and app traffic.
• Sensitive data stored in our databases is kept in encrypted form.
• Two-factor authentication (2FA) is supported.
• Regular security audits and penetration tests are conducted.
• Firewalls and intrusion detection systems are active around the clock.

Data Retention Period

SpinBet does not retain data beyond what is necessary. Our general policy is:

• Active account data: retained for as long as the account remains active.
• Transaction history: up to 7 years, as required by law.
• KYC documents: retained for up to 5 years after account closure.
• Marketing communications data: deleted within 30 days of consent withdrawal.
• Support conversations: retained for 2 years after account closure.

SpinBet uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help recognize you on future visits.

SpinBet uses three types of cookies:

You can delete or block cookies through your browser settings. However, disabling essential cookies may prevent certain features from working properly, including login.

SpinBet believes you are the owner of your data. That's why the following rights belong to you.

To exercise these rights support@spinbet-taka.com. We typically respond within 7 business days and complete all requests within the legally required timeframe.

SpinBet's services are intended solely for users aged 18 and above. We do not knowingly collect personal information from minors.

Age is verified at the time of registration. If a minor or underage individual is found to have created an account, that account will be closed immediately and all collected data will be deleted.

SpinBet may update this Privacy Policy from time to time — due to new laws, new technologies, or changes to our services. Whenever significant changes are made:

• The new effective date will be noted at the top of the page.
• A notification will be sent to your registered email or via the platform.
• For major changes, you will be notified at least 30 days in advance.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. We recommend checking this page from time to time.

If you have any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please reach out to us using the details below.

Our data protection team typically responds within 7 business days. For complex requests, resolution is provided within the legally prescribed maximum of 30 days.

This Privacy Policy was last updated in July 2026.